FAQ

1)  Can we get your free samples?

2) Yes, you can. Our Samples are only free for the customers who confirm order. But the freight for express is on buyer's account.

3) 2) Can we combine many items size in one container in my first order?

4) Yes, you can. But the quantity of each ordered item should reach our MOQ.

5) 3) What is the normal lead time ?

6) A. For plastic products, we will send goods to you within 35-40 work days after we receive your 30% deposit.

7) B. For aluminum product, the delivery time is 35-40 days after we received your 30% deposit

8) C.For OEM products, the delivery time is 35-40 work days after we receive your 30% deposit.

9) 4) What is your payment term?

10) T/T. 30% deposit, balance against the B/L copy within 25-30 days after departure from port.

11) 5) What is your shipping way?

12) We will help you to choose the best shipping way according to your detail requirements.

13) By sea, by air, or by express, etc.

14) 6) How do you control the quality?

15) We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.

16) 7) If any quality problem, how can you settle it for us?

17) If any breakage or defect products were found, you must take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container.

Quality Control

Multiple Customization

1. Heat-transferred decals and screen prints of logos on glass products

2. Color painting and laser-cut pattern finish

3. Label creation and application

4. Glass and lid UV printing and laser engraving

5. Gift box, display box, insert, and shrink wrap

6. Create new molds in various sizes and forms per customer request.

embossing/debossing is optional.

7. Offer accessories

 Our passion is for perfection.

Paking & Shipping

Description